usefor-article-12 November 2003

6.20.  Complaints-To

   The Complaints-To-header is added to an article by an injecting agent
   in order to indicate the mailbox to which complaints concerning the
   poster of the article may be sent. The content syntax makes use of
   syntax defined in [RFC 2822].

      header            =/ Complaints-To-header
      Complaints-To-header
              = "Complaints-To" ":" SP Complaints-To-content
      Complaints-To-content
              = address-list

   A Complaints-To-header MUST NOT be added to an article by any agent
   other than an injecting agent. Any Complaints-To-header present when
   an article arrives at an injecting agent MUST be removed. In
   particular if, for some exceptional reason (8.2.2), an article gets
   injected twice, the Complaints-To-header will always relate to the
   second injection.

   The specified mailbox is for sending complaints concerning the
   behaviour of the poster of the article; it SHOULD NOT be used for
   matters concerning propagation, protocol problems, etc. which should
   be addressed to "usenet@" or "news@" the path-identity which was
   prepended to the Path-header by the injecting agent, in accordance
   with section 5.6.2.  In the absence of this header, complaints
   concerning a poster's behaviour MAY be addressed to "abuse@" that
   path-identity (although section 5.6.2 provides no obligation for that
   address to be mailable at an injecting agent that is not provided for
   the use of the general public).

--- ../usefor-article-11/Complaints-To.out          June 2003
+++ ../usefor-article-12/Complaints-To.out          November 2003